Each element in the Business Service View has an icon which is assigned to a BS or an edge. To be able to customize the Business Service View the icons for each element can be changed. Select the element in the Business Service View and choose Change Icon from the Context Menu. As shown in figure Change Icon for Business Service or Edges select the the new icon for the selected element and click OK to permanently assign the new icon to the element.
It is also possible create custom icon sets, as described in the Business Service Monitoring section of the Developer Guide.