The ticketing integration lets Meridian create trouble tickets in external systems. Create and update tickets in response to new and/or resolved alarms.
To activate the ticketing integration, configure the following settings in a
.properties file in the
The plugin implementation to use. Each ticketer integration should define which value to set. The NullTicketerPlugin does nothing when attempting to create/update/delete tickets.
Defines if the integration is enabled. If enabled, various links to control the issue state appear on the alarm details page.
A template to generate a link to the issue; for example,
For information on supported ticketers and how to configure them, see ticketer reference section.