Step 1: First-Time Sign In

As part of the installation process, we recommend signing in using the default admin account. If you have not already done so, sign in for the first time and change the admin account password to a secure one (see First-time sign in and usage statistics).

This section describes how to create a personal user account. We recommend that you do not use the default admin user account for day-to-day activities, but instead create specific users with the Admin role and other permissions, as appropriate. This helps to keep track of who has performed tasks (for example, clearing alarms or creating notifications), set up personalized notification workflows, and group users into teams to help delegate areas of responsibility.

For additional information on user management, including user groups, user configuration, and security roles, see User Management in the Deep Dive section.

Create a new user

For the purpose of this Quick Start guide, create one new user account for yourself, assign it the Admin role, and configure your email address and any other relevant contact information. You will need this account for the next step in this guide.

Follow these steps to create your user account:

  1. Click the gear symbol at the top-right of the screen.

  2. Under OpenNMS System, click Configure Users, Groups and On-Call Roles.

  3. On the Users and Groups page, click Configure Users.

  4. Click Add New User.

  5. Specify a user ID and password, confirm the password, and click OK.

  6. Enter your information:

    • In the User Information section, type your name in the Full Name box.

    • In the Security Roles section, select ROLE_ADMIN in the Available Roles list and click Add >>.

    • In the Notification Information section, type your email address in the Email box.

      • (Optional) Add other contact information (for example, a mobile phone number) as desired.

  7. Click Finish at the bottom of the screen to create the account.

Do not delete the default admin and rtc user accounts. The rtc user account is used for the communication of the Real-Time Console on the start page to calculate the node and service availability. You should still change the password of the admin user to be more secure.