User’s Guide to the OpenNMS ServiceNow Plugin

ServiceNow is a cloud-based platform that provides IT service management (ITSM) solutions, enabling organizations to streamline and automate workflows across IT, HR, security, customer service, and other business functions. It facilitates improved efficiency, collaboration, and productivity by centralizing and automating routine tasks, while providing powerful insights and analytics for better decision-making.

This plugin can be used to import CIs from CMDB and create tickets and export alarms and events in ServiceNow.